General travel questions

Q: Why is renting a car the best way to explore Georgia?
A: You can plan your route independently, move freely and visit sights unreachable by public transport. It also saves time and adds comfort.

Q: What popular destinations are accessible from Tbilisi by rental car?
A: Kakheti, Racha, Kutaisi, Svaneti, Adjara, Akhaltsikhe, Mtskheta.

Q: How long is the drive from Tbilisi to Batumi?
A: Approximately 4–6 hours.

Q: Can I visit multiple regions in one trip?
A: Yes, you can visit several regions in one trip.

Q: What is the best season for car rental and road trips in Georgia?
A: Summer is considered the best, and autumn is also great.

Q: Is it safe for tourists to drive in Georgia?
A: Yes, it is safe.

Q: Is AWD necessary for mountain routes such as Kazbegi or Svaneti?
A: Not mandatory; roads are generally good, but weather can affect conditions.

Q: Compact car or SUV for Kakheti wine region?
A: Tourist spots are along main roads and accessible by a regular car; SUVs offer extra clearance.

Q: Which must-see places are best visited by car?
A: Sighnaghi, David Gareja Monastery, Svaneti (Ushguli–Mestia).

Q: How many days are needed to explore Georgia by car?
A: Typically 10–14 days.

Booking and practical questions

Q: How far in advance should I book in high season?
A: Ideally a couple of months ahead.

Q: Can I pick up at Tbilisi Airport and return in Batumi?
A: Yes, Carex offers one-way rentals for an additional fee.

Q: Do you deliver cars to Tbilisi hotels?
A: Yes, Carex provides paid delivery to hotels and addresses in Tbilisi.

Q: What documents do foreign tourists need?
A: A driving license; for some countries (e.g., India) an IDP is required.

Q: Are international licenses required?
A: For European countries, a national license is sufficient.

Q: Minimum age for renting?
A: 21 years.

Q: Required driving experience?
A: At least 2 years.

Q: Can I add an additional driver?
A: Yes.

Q: Is there a fee for an additional driver?
A: No, it’s free.

Q: How to cancel or modify a booking?
A: Contact Carex team via +995 511 43 40 40 or the number in your contract.

Prices and costs

Q: What is included in Carex daily rental rate?
A: Carex includes insurance in all rental rates.

Q: Are there any hidden fees at Carex?
A: No, Carex specifies all fees transparently in the contract.

Q: Is insurance included in Carex rental price?
A: Yes, Carex includes insurance with a maximum excess of $100.

Q: Which currencies does Carex accept?
A: Carex accepts USD, GEL, and EUR.

Q: Can I pay in EUR or USD?
A: Yes, at the applicable rate.

Q: Does Carex offer discounts for long-term rentals?
A: Yes, Carex offers discounts for 7+ and 14+ day rentals.

Q: Special rates for returning Carex customers?
A: Yes, Carex offers individual loyalty conditions for returning customers.

Q: What is Carex fuel policy?
A: Carex requires returning the car with the same fuel level as at pickup.

Q: Does Carex offer unlimited mileage?
A: Yes, Carex provides unlimited mileage for 3+ day rentals.

Q: Cost to increase personal coverage at Carex?
A: Carex offers extended coverage for $3 per day.

Car selection

Q: Best car type for Tbilisi sightseeing?
A: Any type is suitable.

Q: Recommended car for mountain roads?
A: SUV is recommended.

Q: Is AWD necessary for winter driving?
A: For winter driving in Georgia, AWD is advisable.

Q: Most economical car in Carex fleet?
A: Carex's most fuel-efficient option is the Ford Escape Hybrid.

Q: Does Carex have automatic transmission cars?
A: Yes, Carex fleet includes many cars with automatic transmission.

Q: Do all Carex cars have A/C?
A: Yes, all Carex vehicles are equipped with A/C.

Q: Difference between economy class and SUVs?
A: Economy are compact city cars; SUVs provide higher clearance and off-road capability.

Q: Best cars for families with luggage?
A: Spacious crossovers and wagons.

Q: Does Carex have 5+ passenger vehicles?
A: Carex currently focuses on standard passenger cars; larger vehicles coming soon.

Q: Newest car in Carex fleet?
A: Carex offers the Subaru Forester 2016 as one of our newest models.

Insurance and safety

Q: What does the insurance cover?
A: Damage resulting from accidents, depending on policy type.

Q: Am I covered when driving in the mountains?
A: Incidents can happen anywhere there is traffic.

Q: What to do in case of an accident with Carex rental?
A: Call the insurance company (number in contract) and contact Carex manager immediately.

Q: What is NOT covered by standard insurance?
A: Damage caused by heavy off-road driving.

Q: Is extra insurance needed for mountain driving?
A: If the road is paved, no additional insurance is needed.

Q: What if a tire is punctured in a remote area?
A: All Carex vehicles include a spare wheel in the trunk.

Q: Does Carex provide 24/7 roadside assistance?
A: Yes, Carex offers 24/7 roadside assistance via WhatsApp: +995 511 43 40 40.

Q: Does Carex include winter tires?
A: Yes, Carex provides winter tires during the winter period at no extra cost.

Route planning and directions

Q: Best 2-day route from Tbilisi?
A: Kakheti & Sighnaghi; Rabati & Vardzia.

Q: Can I reach Kakheti in one day?
A: Yes.

Q: Drive time to Kazbegi?
A: Around 3 hours.

Q: Is the road to Gergeti Church suitable for regular cars?
A: Restored annually but weather affects it; a taxi SUV is advisable.

Q: Vardzia accessible by compact car?
A: Yes, the road is suitable for passenger cars.

Q: Best route for the Georgian Military Highway?
A: Tbilisi northbound: Mtskheta, Zhinvali Reservoir, Ananuri Fortress, Gudauri, Jvari Pass, stop in Kazbegi.

Q: Roads to Svaneti?
A: AWD is preferable.

Q: Day trip to Mtskheta and back?
A: Yes, easily doable.

Q: Stops on the way to Batumi?
A: Gori or Kutaisi.

Q: Can I visit both mountains and sea in one week?
A: Absolutely possible.

Border crossing and remote areas

Q: Can I take a Carex rental car to Armenia?
A: Yes, Carex allows cross-border rentals to Armenia.

Q: What documents does Carex require for crossing into Armenia?
A: Carex provides rental agreement and notarized authorization for border crossing.

Q: Is drunk driving allowed in Georgia?
A: Strictly forbidden; fines and possible license revocation.

Q: Are seatbelts mandatory?
A: Yes.

Q: Which side of the road do you drive on?
A: Right-hand side.

Q: Speeding fines?
A: From 20 to 200 GEL.

Q: Are there any road tolls?
A: No.

Q: Fuel stations in rural areas?
A: Marked on highways, relatively frequent.

Q: Is night driving safe?
A: Roads are illuminated; driving at night is generally fine.

Practical support

Q: What if the Carex rental car breaks down during the trip?
A: Stop safely and contact Carex team immediately at +995 511 43 40 40.

Q: Does Carex provide 24/7 English support?
A: Yes, Carex offers 24/7 English and Russian language support.

Q: Can Carex recommend routes and good stops?
A: Yes, Carex team can suggest popular routes — Georgia is beautiful in any direction!

Q: Does Carex provide GPS navigation?
A: Yes, Carex can provide GPS device or phone navigation upon request.

Q: Is mobile coverage good across Georgia?
A: Generally good for navigation.

Q: What if I run out of fuel remotely?
A: Carex recommends refueling along the way; fuel stations are frequent on main roads.

Q: Can Carex help with Kakheti wine tours?
A: Carex focuses on car rental; we can recommend trusted tour companies.

Q: Does Carex offer ready-made routes by region?
A: Carex provides route suggestions; most clients enjoy choosing their own adventure.

Q: Can I contact Carex via WhatsApp during the rental?
A: Yes, Carex is always available on WhatsApp: +995 511 43 40 40.

Q: Emergency number in Georgia?
A: 112.

Seasonal considerations

Q: Is it good to rent from Carex in winter?
A: Yes, Carex is popular for winter trips to ski resorts like Bakuriani and Gudauri.

Q: Are mountain passes open in winter?
A: Many passes close, e.g., Jvari Pass and some in Svaneti.

Q: Are snow chains necessary?
A: Not necessarily.

Q: Best season for Kakheti wine region?
A: Autumn.

Q: Harvest season in wine regions?
A: From August to November.

Q: Are all roads accessible in summer?
A: Yes.

Q: Weather conditions to consider in the mountains?
A: Spring rains, heavy snowfall in winter.

Q: Is autumn good for road trips?
A: Yes, perfect for both seaside and sightseeing.

Q: Cheapest time to rent a car from Carex?
A: Carex offers the best rates in early spring (March-April).

Q: What to take for a winter road trip?
A: Nothing special — many shops, cafes, and supermarkets along the way.